Returns & Exchanges
At Beauty Base, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unopened and unused beauty products. To maintain hygiene standards, please ensure all items are returned in their original, sealed packaging.
Return Process
- 1.Initiate Your Return
Log in to your Beauty Base account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely pack the unused products in their original packaging, ensuring the return authorization form is included inside the box to prevent processing delays.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.